Privacy Policy

Last updated: December 2025

Who we are

HelloTakeaways operates hellotakeaways.co.uk.

What data we collect

When you browse our site:

• Pages you visit and time spent
• Device type and browser
• Approximate location (city level)
• Referral source

We collect this via Google Analytics to understand how people use our platform.

When restaurants submit a partnership form:

• Restaurant name and contact details
• Business information
• Email address
• Any information voluntarily provided in the form

How we use your data

• Improve our website and user experience
• Contact restaurants about partnership opportunities
• Analyse which areas and restaurant types are most popular
• Comply with legal obligations

Legal basis for processing

We process your data under legitimate interests (operating our platform and improving our service) and contractual necessity (when restaurants partner with us).

Cookies

We use Google Analytics cookies to track website usage. These are standard analytics cookies. You can disable cookies in your browser settings.

Third parties

We use:

• Google Analytics - website analytics (data stored on Google servers)
• Tally - form submissions for restaurant partnerships and newsletter signups
• Netlify - website hosting

These providers have their own privacy policies and handle data according to their terms.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

To exercise these rights, contact us at hello@hellotakeaways.co.uk.

Data retention

• Analytics data: retained for 26 months (Google Analytics default)
• Restaurant submission data: retained while partnership is active or under consideration

Changes to this policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact

For privacy questions or data requests: hello@hellotakeaways.co.uk

For complaints about data handling, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.